INFLUENCE OF EMOTIONAL INTELLEGENCE AND WORK ENVIROMENT PHYSICAL ON PERFORMANCE OF REST AREA EMPLOYEES

Main Article Content

Diana Aprillia Zulva Alex Winarno

Abstract

The competition in the rest area service business is currently very competitive. Companies engaged in the service sector are required to always improve their effectiveness through improving the performance of their employees. Employee performance can reflect the company's performance. This study aims to provide an analysis of the influence of emotional intelligence and physical work environment on the level of employee performance at the km 57 rest area company. The study was conducted in companies operating in the service sector of the KM 57 rest area of the Jakarta Cikampek Toll Road which is the busiest toll road in Indonesia. . One of the main services in the rest area business is the sale of motor vehicle fuel. Changes in operating equipment technology used to distribute vehicle fuel encourage companies to increase the competence of equipment operator employees. Appropriate emotional intelligence and a good work environment will be important aspects related to employee performance. The method of data collection is done by saturated sampling technique. The number of samples is 40 permanent employees of PT Mitra Buana Jaya Lestari, a rest area operator company KM 57. The data were analyzed using descriptive analysis and multiple linear regression, with the help of the SPSS version of the application 25. The results show that emotional intelligence and physical work environment affect employee performance either partially or simultaneously.

Article Details

How to Cite
[1]
D. Zulva and A. Winarno, “INFLUENCE OF EMOTIONAL INTELLEGENCE AND WORK ENVIROMENT PHYSICAL ON PERFORMANCE OF REST AREA EMPLOYEES”, JURNAL EDUCATION AND DEVELOPMENT, vol. 9, no. 3, pp. 487-492, Aug. 2021.
Section
Artikel

References

Ardiansyah, Yusuf, and Lisa Hary Sulistiyowati. 2018. “Pengertian Kecerdasan Emosional.” Pengaruh Kompetensi Dan Kecerdasan Emosional Terhadap Kinerja Pegawai, 94.
Efendi. 2016. Pengertian Kecerdasan Emosional. Sleman: DEEPUBLISH (Grup Penerbitan CV Budi Utama).
Fattah, Hussein. 2017. Pengertian Kinerja Karyawan.
Yogyakarta: Elmatera.
Ghozali, Imam. 2018. “Pengertian Uji Normalitas.” Pengaruh Citra Bank Terhadap Loyalitas Nasabah Pada PT. Bank BRI Syariah Kantor Cabang Madiun 6: 199.
Hendri, Edduar. 2012. “Hubungan Lingkungan Kerja Fisik Terhadap Kenyaman Di Tempat Kerja.” Pengaruh Lingkungan Kerja Fisik Dan Non Fisik Terhadap Kepuasan Kerja Karyawan Pada PT Asuransi Wahana Tata Cabang Palembang 9: 4.
Mahsun. 2019. “Pengertian Kinerja Karyawan.” Efektivitas Dan Efisiensi Dalam Kinerja Keuangan Pada Rumah Sakit Umum Daerah (RSUD) Kota Bandung Tahun 2013-2017, 19.
Purnomo, Rochmat Aldy. 2017. “Pengertian Analisis Deskriptif.” In ANalisis Statistik Ekonomi Dan Bisnis Dengan SPSS, edited by Puput Cahya Ambarwati, 37. Ponorogo: CV. WADE GROUP.
Sedarmayanti. 2012. “Pengertian Lingkungan Kerja Fisik.” Pengaruh Lingkungan Kerja Fisik Dan Non Fisik Terhadap Kepuasan Kerja Karyawan Pada PT Asuransi Wahana Tata Cabang Palembang 9: 4.
Sholiha, Milatus, H. Hadi Sunaryo, and Ach. Agus Priyono. 2017. “Pengertian Kecerdasan Emosional.” Pengaruh Kecerdasa Emosional Dan Kecerdasan Spritual Terhadap Kinerja Guru SMP AN-Nur Bululawang-Malang 07: 79.
Siregar. 2018. “Alpha Cronbach.” Pengaruh CItra Bank Terhadap Loyalitas Nasabah Pada PT. Bank BRI Syariah Kantor Cabang Madiun 6: 199.
Soekanto, and Indriyo. 2017. “Pengertian Lingkungan Kerja Fisik.” Pengaruh Upah Dan Lingkungan Kerja Fisik Terhadap Produktivitas Kerja Karyawan Bagian Produksi Di UD Jaya Adan- Adan GUrah Kediri, 43.
Sugiyono. 2016. “Pengertian Variabel.” Pengaruh Kualitas Bahan Baku Dan Proses Produksi Terhadap Kualitas Produk Pada UD.Tahu Rosydi Puspan Maron Probolinggo, 469.
Suryani, Ni Kadek, Ida Ayu Putu Widani Sugianingrat, and Kadek Dewi Indah Sri Laksemini. 2020.
Pengertian Kinerja Karyawan. Bali: NILACAKRA.
Waisinger. 2016. “Definisi Kecerdasan Emosional.” In
Manajemen Kepemimpinanan Kepada Sekolah:

(Pengetahuan Manajemen, Efektivitas, Kemandirian, Keunggulan Bersaing, Dan Kecerdasan Emosional, 31. Sleman: DEEPUBLISH (Grup Penerbitan CV Budi Utama).
Wibowo, Ario. 2011. “Penelitian Kecerdasan Emosional.” Pengaruh Kecerdasan EMosional Terhadap Karyawan Asuransi Perorangan AJB Bumiputera 1912 Malang, 9.
Wulandari, Rifka. 2017. “Pengaruh Lingkungan Kerja Fisik Terhadap Kinerja Karyawan.” Pengaruh Lingkungan Kerja FIsik Terhadap Kinerja Pegawai Bidang Sekretariat Pada Dinas Perindustrian Perdagangan, Koperasi, Dan Usaha Mikro Kecil Dan Menengah Provinsi Kalimantan Timur Di Samarinda 5: 151.